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Last Updated: 21 May 2015


Espace Expansion ('We') process your personal information when we deliver our websites, our loyalty programme and our mobile applications (collectively the 'Services') accessed through various media or devices that We provide. We attach high priority to the protection of personal information, a term that covers all information identifying an individual directly or indirectly.

This privacy policy ('Privacy Policy') aims to inform you about how we collect and process personal information about you, submitted or disclosed by you when accessing or using our Services.

We encourage you to read this Privacy Policy carefully. By using the Services and providing Us with your personal information, you acknowledge that you have been made aware of the use of thereof by Us as set out herein. If you do not want us to use your personal information as stated here, please do not submit it to us. Please note that in that case you will be unable to access and / or use certain features of the Services or certain Services.

The services are for users aged 18 and older.



We collect personal information about you in several ways:

2.1 Registration information that you provide to Us.

Some of our Services require you to open an account; this is the case, in particular, with our loyalty programme and certain features available through our mobile apps or websites. If you choose to create an account by completing the registration form, you will be asked to share with Us your contact information and information about your identity (your title, name, surname, date of birth, post code, email address, mobile phone number and any other information you might supply Us).

2.2 Registration information that you allow social networks to transmit to Us.

If you choose to create an account using your account on a social network (Facebook, Twitter or Google+), the latter, upon agreement with you, will forward to Us your personal information (first name, surname, user name, profile picture, email address, gender, birth date, educational qualifications, job details), contact information (country, city, address, post code, phone number), your 'likes' (pages, movies, music, favourite TV shows) and the list of friends.

2.3 Personal information that We collect when you use our Services.

(i)        When you use your loyalty card, We collect and process:

·        information about your buyer profile;

·        the frequency and duration of your visits;

·        information about your buying behaviour; and

·        if you are registered with the loyalty programme through your social network account, data about your interactions with the loyalty Service on this social network.

(i)        When you use our mobile application and website Services as an authenticated user, We collect and process:

·        the personal information you add to your profile (user name or nickname, profile photo, and password);

·        the personal information included in the content that you post, upload to the server, contribute or make available in any other manner on or through the Services, such as your history, 'likes', look books, wish list, contact list;

·        if you are connected to the Services through your social network account, data about your interactions with the Services on this social network:

·        information on the frequency of your visits, your routes and your location within the shopping centre, provided that we have obtained your prior consent. For further information, please refer to the article entitled 'Geolocation' below;

·        technical data.

(iii)        When you visit our website, We may use cookies and similar technologies for gathering information about your use of our website; for details, please refer to the article entitled 'Cookies' below.


Personal information about you that We collect is used to:

(i)        manage and provide the Services;

(ii)        analyse your use of the Services and, with your permission, combine your personal information from the use of our different Services ( namely, loyalty card, our mobile applications and our web sites) to better understand your expectations and needs, and develop new features and new services;

(iii)        to provide you with tailored information and promotional materials. We will only use your personal information for the purposes of sending promotional materials subject to your prior agreement. Therefore, when registering on any of our Services collecting personal information, you will be offered the opportunity to consent to the use by Us of your personal information for the purposes of sending promotional materials;

(iv)         measuring, testing and monitoring the indicators and effectiveness of our Services:

(v)         ensuring the technical operation of the Services and protecting against theft, loss, damage or unauthorised access to personal information about you.


The personal information that We collect when you use our Services is shared as follows:

(i)          Sharing with third parties

We may share your personal information with:

·         all companies belonging to the same group as Us to develop and test new services and new features;

·        partner brands within our shopping centre so that they can send you advertising messages they deem interesting for you;

·         third-party service providers who assist us in providing the Services and process on our behalf the personal information about you. The providers in question will still be required to meet security and privacy obligations consistent with this Privacy Policy and current legislation;

·         our partners, under an anonymised form so that it is no longer possible to identify you;

·         to meet legal or regulatory requests, court orders, subpoenas or court proceedings, if compliance with current legislation so requires;

·         any assignee, when personal information is transferred through the sale or other transfer of some or all of our assets to a third party.

(ii)         Sharing with the parties of your choice

·         Sharing with other users of the Services.Any information or content that you voluntarily disclose through our mobile application or website Services becomes accessible to all users of the Services. Such services also allow you to share individually all or part of your content and your personal information with users in your contact list by changing your sharing settings in the Services.

·         Sharing with social networks . If you choose to access our services using your account on a social network (Facebook, Twitter or Google+) or by clicking on one of the plug-in keys or one of the social-networking links (e.g. the 'Like' button in Facebook or '+' in Google) available through the Services, your content and your personal information will be shared with the relevant social networks. You understand that this information may be posted on your social network account.

You understand and agree that the use made of your personal information through social networks, including those shared with social networks through the Services is governed by each of their respective policies in terms of privacy. If you do not want social networks to collect information about you, please read the privacy policy of the relevant social network regarding this and / or disconnect from the relevant social network before using our Services.


Through your configuration of the Services, you can update your account information, change your profile settings, subscribe to / unsubscribe from communications from Us and set preferences for sharing Services, including features based on location.

Please note that if you wish to limit or modify access to personal information about yourself or share it with social networks, you should review the settings of your account on the relevant social network.


Your privacy and the protection of personal information about you is a priority for us. If, as a registered user, you receive a password, you must keep it confidential, restrict access to your computer or mobile device and log off after using the Services. For further understanding of your responsibilities, see our Terms and Conditions at:

We take the necessary security measures to protect your personal information against accidental loss or destruction, misuse, damage and unauthorised or illicit access. You should nonetheless be aware that no data transmission over the Internet or any storage technology can be guaranteed to be 100% secure.


We take reasonable steps to ensure that you can maintain the accuracy of personal information about yourself and update it. You have the right to access your personal information, correct it and oppose its use for legitimate reasons in accordance with the law. If you wish to exercise these rights and / or obtain further information about them, please contact the centre management, attaching a copy of your ID card, at: . After checking your identity, We will reply within the time prescribed by law.


8.1 What are cookies?

They are small text files that are placed on your computer or mobile phone when you visit a website. Cookies are widely used to enable websites to work or to improve how they work. They help a site recognise your device and store information related to your visit (e.g. your language or preferred font size and other preferences).

8.2 How do we use cookies?

We do not use cookies to track or identify a user, but to give Us the means to operate the Services as requested, to help you navigate our website and use its features, and remove any obstacles you might meet.

We use Google Analytics tools to help Us measure traffic and acquire usage statistics to understand how visitors access our website and how they use it. We use the information collected through cookies to help improve our Services and compile aggregate statistics about how visitors use our website. Please note that in this context, Google is collecting your personal information using Google Analytics on our website. To learn more about how Google uses Google Analytics as well as its method of collecting and processing data, go to .

We store the information for a maximum of two years.

8.3 How to manage your cookies

Most browsers allow you to manage your cookies by changing their settings. If you agree to our use of cookies but later change your mind, you can delete cookies that have been set up and modify your browser settings to block all later cookies. The 'Help' function of your browser should tell you how. Another solution is to follow the links below that provide instructions for managing the cookies settings of commonly used browsers:

·         Chrome (

·         Internet Explorer (

·         Mozilla Firefox (

·         Safari (


Also, if you do not want Google Analytics to be used in your browser, you can install the browser add-on for Google Analytics available for download at .

You may also want to visit, which contains comprehensive information on how to do this in a variety of browsers.

Please note that if you block cookies, you may not have full access to all features or pages of our website.


9.1 General Principle

Subject to your prior consent, information regarding your location within our shopping centre may be collected and processed by Us when you log in on our mobile applications for the purpose of measuring the frequency and duration of your visits and the routes you take through the shopping centre and / or to provide the Meet My Friends Service.

3. How we use your geolocation information

Your location on the map requires the activation of Bluetooth on your mobile device. If you simply want to view the map and check the location of your contacts via the Meet My Friends Service, Bluetooth does not need to be activated. Please note that We do not locate you outside our shopping centre and you will not be able to share your location through the Meet My Friends Service. The location option is enabled solely by the beacons installed in the public areas of the shopping centre.

We will collect and process information about your location inside the shopping centre, subject to your prior agreement to being located.

9.1 What is the 'Meet My Friends' Service?

The Meet My Friends Service lets you share your location in our shopping centre with users of the Service or just your friends who themselves use the Service. You can use the shopping centre knowing where your friends are, and then meet at a specific location or suggest a meeting point.

9.4 How to share your location information on Meet My Friends 

For the purpose of providing the 'Meet My Friends' Service, some features of the Service may require your location data to be shared with all other users of the Services or only with your contacts, depending on your Service configuration mode.

Furthermore, if you used your Facebook, Google or Twitter account to create your account with Us, you will be able use this social network to locate contacts who are also users of the 'Meet My Friends' Service and ask them to share their respective locations.

We may also share your location information with the recipients indicated in the article above 'How we share and disclose your personal information'.

9.5 How to manage your geolocation preferences

(i)         On your mobile settings

The first time you sign in on our mobile app, We will seek your agreement to enable geolocation on your mobile device.

If you agree, geolocation will immediately take effect for all subsequent connections on our mobile application, and for all future visits to our shopping centre.

You will be able to disable the geolocation on your mobile device at any time through the settings.

(ii)         On the Meet My Friends Service

The first time you connect to the 'Meet My Friends' Service, we will seek your agreement to enable geolocation and location-sharing on your mobile device.

If you agree, geotagging your mobile and sharing your location data will take effect immediately and for all future connections, unless you use the 'visible / invisible' feature, available directly on the card to temporarily change your geotagging settings. You can also at any time permanently deactivate geotagging in your profile settings.

Please note that by default, a user of the 'Meet My Friends' Service is visible to all others. It is, however, possible to configure all the location-sharing rules on the Service by choosing one of the following options:

·         be visible to all other users of the 'Meet My Friends ' Service; or

·        be visible only to your contacts; or

·         be visible to no other user of the 'Meet My Friends ' Service.

The privacy settings that you have set will be saved and applied each time you use the mobile application. Moreover, you will, at all times, have direct access to a 'visible / invisible' option on the map where you can temporarily change the privacy settings for the duration of that particular session.


We may offer hyperlinks from our Services, or communications received by you from the Services to third party websites or third party Internet sources beyond our control. We are not responsible or liable for the privacy practices or content found on third-party websites. Please read their privacy policies to learn about how these third parties collect and process personal information about you.


We reserve the right to revise or update this Privacy Policy from time to time. Any changes thereto will enter into force when the revised Privacy Policy is posted via the Services. If We introduce the changes that we deem to be important and require your consent in accordance with the law We will notify you via the Services and will ask for your agreement if applicable.